Your customers get instant, accurate answers on WhatsApp, day and night. When the AI isn't sure, it asks you, then remembers your answer for next time.
The agent takes care of the everyday questions, so you and your team can focus on the conversations that need you.
Customers message you on WhatsApp like they always do. The agent replies straight away, using answers you've approved.
Every conversation lands in your CRM automatically, so no lead slips through the cracks.
When a question isn't in its training, the agent doesn't make something up. It asks you, replies to the customer with your answer, and learns it.
Send reminders, promotions and updates at the right moment, to the right people, without lifting a finger.
Customers get fast answers. You stay in control of what the agent says.
On WhatsApp, any time of the day, in English or Chinese.
If it finds a confident match in the answers you've trained it on, it replies straight away.
It tells the customer it's checking, messages you, and sends your reply. Your answer is saved, so next time it handles the question by itself.
The agent detects the language of each message and replies in the same one, from the same knowledge base.
The agent comes with a simple CRM, so you can see every conversation and lead, and teach the agent new answers.
Your catalogue, with the number of enquiries for each item, so you know what customers want most.
New contacts, conversion rate, messages sent, chats awaiting a reply, and your most popular products.
Every WhatsApp conversation in one inbox, with each customer's lead stage and interests.
The questions and answers the agent uses. Add your own, or let it learn from your replies.
Plan WhatsApp broadcasts and reminders to contacts or groups, one-off or recurring.
Every lead with their details, interests and lead dates, and who still needs a follow-up.
It never guesses. It lets the customer know it's checking with the team, sends the question to you, and replies to the customer as soon as you answer. Your answer is saved, so the agent can handle that question by itself next time.
Yes. The agent only answers from your knowledge base: the questions and answers you've added or approved. You can add, edit or remove answers at any time on the Training page.
The agent replies in English and Chinese. It detects the language of each customer's message and answers in the same language.
Yes. The agent manages your customer conversations on WhatsApp, and can also send scheduled messages, such as reminders and promotions, to chosen contacts or groups.
No. The agent comes with a simple CRM: contacts, chats, products or courses, scheduled messages and a dashboard. Every conversation is recorded there automatically.
Yes. We set the agent up around your business: your products or services, your common questions and your customer journey. Contact us for a demo and we'll show you how it would work for a business like yours.
Tell us a little about your business, and we'll show you the agent answering, asking and learning, set up for a business like yours.